Privacy Policy

Effective Date: 09/26/2025

Knostra (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what information we collect, how we use it, and the choices you have.

By using Knostra’s website, products, or services (the “Services”), you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

• Contact details (name, email, phone number).
• Account login credentials.
• Uploaded contact lists or notes.
• Communications you send to us.

b. Information Collected Automatically

• Usage data (features you use, actions taken).
• Device information (IP address, browser type, operating system).
• Cookies and similar tracking technologies.

c. Information from Third Parties

• Data imported through integrations (e.g., contact management, email, SMS).
• Predictive scoring or analytics data from trusted partners.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services.
• Surface proactive recommendations and predictive analytics.
• Draft, send, and manage communications on your behalf (with approval).
• Send notifications, recaps, and updates.
• Communicate with you about new features, offers, or early access opportunities.
• Ensure security, prevent fraud, and comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share it with:

• Service providers (e.g., cloud hosting, email/SMS providers, analytics tools) who support our Services.
• Integration partners (e.g., predictive scoring APIs, email/SMS platforms) necessary for functionality.
• Legal authorities if required by law or to protect rights, safety, or property.
• Business transfers in the event of a merger, acquisition, or sale of assets.

4. Your Choices

• Account Information: You may update or delete your account information at any time.
• Communications: You may opt out of promotional emails by following unsubscribe instructions.
• Cookies: Most browsers let you control cookies through settings.
• Data Deletion: You may request deletion of your data by contacting us at tony@knostra.ai.

5. Data Retention

We retain your information for as long as needed to provide Services and fulfill business or legal obligations. If you request deletion, we will take reasonable steps to remove your data unless required to keep it.

6. Security

We use reasonable technical measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect data from them. If we learn a child has provided us information, we will delete it.

8. U.S. Residents & State Privacy Rights

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have certain rights under applicable laws such as the California Consumer Privacy Act (CCPA/CPRA). These may include rights to access, delete, or opt out of certain data practices. To exercise these rights, contact us at [Insert Contact Email].

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you by email or by posting an updated policy with a new effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: tony@knostra.ai